Working with problem behaviours can involve very high stakes. Where failure to create the right action plan that works for the client can end in disengagement, their seeking another behaviour consultant or even seeking to euthanise their companion, it’s vital we understand the best processes to ensure engagement.
 
By the end of the session, you’ll understand
The difference between the doctor-patient model, the expert model and the client-centred model
The strengths and drawbacks of each model
Where to start with client contracting
How to take a client-centred approach
Common reasons why clients may disengage
How to overcome biases and tensions
How to play the role of a critical friend and support your clients to successful resolution.